Help

Be Smart

• Be very careful when clicking on any advertisements, many are fake and will take you to a virus download
• Be very careful when “googling” anything, just because it’s at the top of your Google search, doesn’t mean it’s “virus free”
• If you see any type of “scan” started when you go to a website, do not touch anything! These are definitely fake and will download a virus if you touch any part of the screen. Right now, it’s “fake” (appearing to be real)
• Change all of your email passwords, make sure they are unique and are not the same as your Facebook, Myspace, LinkedIn accounts
• Many email accounts are getting hacked into, so be very careful when getting emails from friends with “just a link” in it. The hackers are getting lazy and not even sending out text anymore. Just a link, be careful!

If you happen to see an attack/infection going on, your best bet to stop it:
• Press the “Alt and F4” at the same time on your keyboard.
• This shuts down the active window.
• Repeat until back to desktop.
• OR
• Press the “control, alt and delete” buttons” at the same time on your keyboard or…put your mouse down on the bottom of your screen (the task bar) and right click
• Press the “Alt and F4”
• Start “Task manager”.
• Go to the “applications tab” and then you will see what you have going on with your computer.
• Click on the Internet E or Firefox and then hit “end process”. Do it for all of them.
• You will see the scan windows go away.
• Update your antivirus software and do a scan
Now, you may or may not be infected still. If you do all of the above and see symptoms of a new program on your computer or it acting very slow, then you probably have a virus.

You can do the following:
• Ignore it and it will get worse, no question
• Fix it yourself, some of you can do a good job with that
• Get a kid to fix it, not a good idea
• Send me the details for more help
Les